Service cancellation

Sorry to see you go.

We don’t make cancellation difficult. Send us the details and a real person will review your request and confirm everything by email.

Back up anything you need first

Once an Email + Web Hosting service is cancelled, websites, email, databases and backups may be permanently removed.

Need help instead?

If something isn’t working, we may be able to fix it before you cancel.

Contact support →

Important

Submitting this form is a cancellation request. Your service is not cancelled until Webby confirms it by email.

Request a cancellation

Give us enough information to identify the service and we’ll take it from there.

Name

Phone (optional)

Service

Domain / Service Reference

When should we cancel it?

End of billing periodKeep the service running until the current paid period ends. As soon as possibleWe’ll confirm the earliest available cancellation date.

Anything you’d like us to know? (optional)

For Email + Web Hosting, I understand that once cancellation is completed, websites, email, databases, backups and other hosting data may be permanently deleted, and I have taken any backups I need. I understand this form submits a cancellation request and my service remains active until Webby confirms the cancellation by email.

Cancellation is handled in accordance with the applicable service terms. Any amounts already due remain payable.

Sorry to see you go.

Back up anything you need first

Request a cancellation

Service down or under attack?